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All our refurbished devices are shipped in their Loop-Mobile packaging. We quality check our packaging to offer great protection to your device in transit.

All our refurbished devices come with accessories including a cable and AC plug. These are compatible but not original to the manufacturer equipment.

Our grades correspond to the state of external wear of our refurbished products. We have created a simplified and clear cosmetic classification system that precisely defines the grade of each device:

Pristine: like-new condition, flawless screen and body.

Very Good: Light scratches not visible at more than 12 inches. Screen may have light sign of wear, not visible when is in operation.

Good: Light but obvious scratches or dings visible on the screen and body.

Fair: Signs of use including potentially deep scratches and possible dents on the screen and body.

We test all our batteries. They must reach at least 80% of their initial charging capacity to ensure the efficiency of your phone.

All our refurbished products have a 12 months warranty that covers all technical malfunctions but does not support accidental damage, water damage, loss or theft.

All orders received before 1pm are shipped on the same day - You’ll receive your order before you know it! We use courier tracking numbers for every order, you will be able to follow your package from shipment to your door.

A refurbished device is a used device that has been tested and graded by our experts. We test 70 key features on each phone to provide you with the best quality.